Policies

Shipping Policy

Items that are marked "made-to-order" will be shipped within 2 weeks.

Items that are retail/Evelyn's closet are ready to ship within 24 hours.

Custom orders vary depending on material and time required.  I will keep you updated with my best estimate of time.  Typically 2-4 weeks.

Return/Exchange Policy

The Evelyn Company does not accept returns of custom orders.  If there is an issue with your item(s) upon receipt please reach out to me directly, so that I may look into resolving the problem. 

Email: theevelyncompany@gmail.com

Returns must be sent back in the condition in which they were received.  The Evelyn Company is not responsible for return postage.  In order to receive a refund on your item, it must be sent back within 14 days of original postage date. 

Craft show purchases are treated as custom orders.

Privacy Policy

The Evelyn Company does not use or sell your information to any third party entities.  If you wish to receive updates/emails please join the mailing list or follow us on social media @theevelyncompany